Collections Lead

Purpose:

At Beauparc we are currently looking for a Lead of collections to join our team. As a Lead of Collections in Beauparc, your primary responsibility will be to oversee and optimise the collection operations within the UK . You will be tasked with managing a team of collection personnel, implementing efficient collection strategies, ensuring compliance with regulations, and continuously improving processes to enhance the overall effectiveness of waste collection efforts.

Scope of accountability:

To play a crucial role in managing and optimising the collection processes for all materials and to lead Regional Collection Teams across the UK, to ensure all regulatory compliance with best-in-class customer service.

Areas of responsibility:

• Team Management:
• Lead and supervise a team of collection personnel, including drivers, collectors, and support staff.
• Foster a positive and safety-focused work environment.
• Conduct regular training sessions to ensure staff is well-versed in safety protocols, waste handling procedures, and customer service standards.
• Manage the operational element of the Recruitment and Selection process
• Create a roadmap for succession planning for future management and leadership development
• Create a compelling environment to support performance and retention of people
• Operational Planning and Execution:
• Develop and implement strategies to optimise waste collection routes, reducing fuel costs, and minimising environmental impact.
• Utilise technology and data analytics to improve route planning and scheduling.
• Monitor daily operations to ensure timely and effective waste collection.
• Compliance and Regulatory Adherence:
• Stay informed about regulations related to waste collection.
• Ensure that all collection activities comply with relevant environmental, health, and safety standards.
• Implement and enforce proper disposal and recycling procedures.
• Customer Relations:
• Collaborate with customer service teams to address and resolve customer inquiries and concerns.
• Implement strategies to enhance customer satisfaction and loyalty.
• Manage relationships with external vendors and service providers, negotiating contracts and ensuring service levels are met.
• Explore opportunities for partnerships and collaborations to improve waste collection processes.
• Data Analysis and Reporting:
• Utilise data analytics to assess and improve collection performance.
• Generate regular reports on collection metrics, identifying areas for improvement and implementing corrective actions.
• Equipment and Fleet Management:
• Oversee the maintenance and performance of collection vehicles and equipment.
• Coordinate with the maintenance team to ensure a well-functioning fleet.
• Technology Integration:
• Evaluate and implement new technologies, such as GPS tracking, RFID systems, or waste management software, to enhance the efficiency of waste collection processes.
• Monitor industry trends and emerging technologies for potential integration.
• Budget Management:
• Collaborate with the finance department to develop and manage the collection budget.
• Identify cost-saving opportunities without compromising service quality.
• Continuous Improvement:
• Initiate and lead process improvement initiatives to enhance operational efficiency.
• Stay abreast of industry trends and technologies, implementing relevant innovations.

Experience and Skills:

Qualifications:

• Bachelor's degree in Environmental Management, Business Administration, or a related field.
• Proven experience in waste collection operations, with at least in a managerial role.
• Strong understanding of waste management regulations and best practices.
• Excellent leadership and interpersonal skills.
• Proficiency in data analysis and use of relevant software applications.
• Ability to work collaboratively with cross-functional teams.
• Familiarity with waste management software and technology.